PRIVACY POLICY

  1. Introduction
    Himaleh India Private Limited (“Company”, “we”, “us”, “our”) is a company incorporated and registered under the provisions of the Companies Act, 2013, having its registered office at:
    Elemention, PLOT NO-8, C-801, Noida One, Paramahansa Yogananda Rd, Block B, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309
    The Company is the owner of the brand Himaleh and operates the website Himaleh.in (“Website”).

    This Privacy Policy outlines how we collect, store, use, process, and protect your personal information in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”), and the Consumer Protection (E-Commerce) Rules, 2020.

    By using our Website or providing your information, you agree to this Privacy Policy.

  2. Information We Collect
    We collect and process personal information to deliver and improve our services. This includes:
    Name, email address, mobile number, and contact details
    Username and password
    Date of birth, gender, and addresses (billing and shipping)
    Payment details and transaction history
    Browsing data such as IP address, pages visited, and links clicked
    Device identifiers and usage analytics

    We may also receive updates (such as revised delivery addresses or payment confirmations) from our partners to ensure smooth order processing.

  3. Purpose of Collecting Information
    We use your information to:
    Register and manage your account
    Process and fulfill your orders

  4. Manner of Collection
    We collect data directly when you register, purchase, or contact us, and indirectly through cookies, analytics tools, and website logs.
    We may also receive information from trusted third-party providers like payment gateways, logistics partners, and analytics services.

    Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of such websites.

  5. Cookies and Tracking Technologies
    Our Website uses cookies, pixels, and similar technologies to enhance user experience, analyze traffic, and personalize content.
    Cookies help remember your preferences and improve Website functionality.
    You may choose to disable cookies via your browser settings. However, doing so may impact some features or services.

  6. Consent and Withdrawal of Consent
    By using the Website and providing your information, you consent to our collection and use of your data in accordance with this Privacy Policy.
    You may withdraw your consent at any time by writing to support@Himaleh.in.
    Upon withdrawal, we will delete your personal data as per applicable law.
    Please note that withdrawal of consent may limit your ability to access certain services or features.

  7. Agency Collecting and Retaining Information
    Your personal information is collected and retained by:
    Himaleh India Private Limited
    Elemention, PLOT NO-8, C-801, Noida One, Paramahansa Yogananda Rd, Block B, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309
    Sector Tech Zone 4, Greater Noida,
    Uttar Pradesh – 201318, India
    Email: support@Himaleh.in

    We may engage trusted third-party partners (payment gateways, logistics, hosting, or analytics providers) to process data on our behalf, under strict contractual obligations to ensure confidentiality and data protection.

  8. Disclosure of Personal Information
    We do not sell or rent your personal data. However, it may be shared in the following cases:
    With logistics and payment partners to process and deliver orders
    With government or law enforcement agencies when legally required
    To prevent fraud or enforce our rights
    When you have explicitly consented to such sharing

    All third parties are required to protect your data and use it only for authorized purposes.

  9. Security of Information
    We take appropriate technical, operational, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
    Encrypted data transmission and secure servers
    Limited access to authorized personnel only
    Regular audits and security reviews
    Employee confidentiality obligations

    Our Website and data are hosted on secure servers that adhere to ISO/IEC 27001:2013 (Information Security Management System) standards.
    While we strive for full protection, you acknowledge that data transmission over the Internet cannot be guaranteed to be completely secure.

  10. Cross-Border Data Transfer
    Certain personal data may be processed or stored on servers located outside India (for example, by our hosting, email, or analytics partners).

    In such cases, we ensure these service providers maintain data protection standards equivalent to Indian laws and safeguard your information appropriately.

  11. Data Retention and Deletion
    We retain personal information only for as long as necessary to:
    Fulfill the purposes outlined in this Privacy Policy,
    Comply with legal and regulatory obligations,
    Resolve disputes, and
    Enforce our agreements.

    Once your data is no longer required, it is securely deleted or anonymized in accordance with applicable laws and industry best practices.

  12. Children’s Privacy
    Our Website and transactions are intended for adults.
    Minors under 18 years of age may browse the Website but cannot register or make purchases without parental supervision.